ph 91 Privacy Policy – How Your Personal Data Is Collected and Protected
At ph 91, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal information we collect from Filipino players, why we collect it, how we use and protect it, and what rights you have over your own data. By registering or using the ph 91 platform in any way, you acknowledge that you have read and understood this policy in full.
1. What Information Do We Collect?
When you create an account on ph 91, we collect personal information that is necessary to verify your identity, process your transactions, and deliver a safe and personalised gaming experience. This includes your full legal name, date of birth, email address, mobile phone number, and a username of your choice. You may also be asked to submit a government-issued ID or other supporting documents during the identity verification process, particularly before processing withdrawal requests in Philippine Peso.
Beyond registration details, ph 91 automatically collects certain technical data whenever you access the platform. This includes your IP address, device type, operating system, browser version, screen resolution, and general geographic location based on your network connection. We also record your activity on the platform — such as pages visited, games played, bets placed, deposit and withdrawal amounts in PHP, session duration, and in-game interactions — in order to maintain accurate account records and improve the overall service. All payment-related information, including your GCash or Maya account reference and bank transfer details, is handled in strict accordance with applicable financial data protection standards and is never stored in an unprotected format.
- Account information: name, date of birth, email, mobile number, username, and password (stored as an encrypted hash).
- Identity documents: government-issued ID submitted for KYC verification.
- Payment data: e-wallet references and bank transfer details used for PHP deposits and withdrawals.
- Device and browser data: IP address, device model, OS, browser type, and session tokens.
- Usage data: game history, betting records, login timestamps, and navigation patterns on the platform.
- Cookie data: preference cookies, session cookies, and analytics identifiers as described in Section 3.
2. Why Do We Use Your Data?
ph 91 collects and processes your personal data only for legitimate purposes that are directly tied to delivering, securing, and improving our online gaming platform. The primary reason we collect your registration details is to create and maintain your player account, confirm your eligibility to use the platform, and comply with the age verification and identity requirements imposed by Philippine law. Without accurate identity data, we cannot safely allow you to deposit funds, place bets, or withdraw winnings in Philippine Peso.
Your transaction data is processed to complete deposits and withdrawals, detect fraudulent activity, and maintain a full audit trail for regulatory compliance purposes. Usage and behavioural data helps our team identify technical issues, optimise game performance, and personalise the experience — for example, surfacing the sportsbook markets or live casino rooms most relevant to your play history. We may also use your contact details to send you account-related notifications, security alerts, or responses to support requests you have submitted. ph 91 does not use your personal data for unsolicited marketing communications without your express consent, and you may withdraw that consent at any time through your account settings or by contacting our support team.
3. Cookies and Tracking Technologies
ph 91 uses cookies and similar tracking technologies to keep the platform running smoothly and to understand how players interact with different parts of the site. Cookies are small text files placed on your device when you visit ph 91, and they serve several distinct purposes. Strictly necessary cookies are essential for core functions such as keeping you logged in during a session, remembering your preferred language or region, and maintaining the security of your account. These cookies cannot be disabled without breaking basic platform functionality.
We also use analytical cookies to measure traffic patterns, page load performance, and feature engagement across the platform. This data is aggregated and anonymised where possible, and it is used internally to guide development decisions — for example, improving the mobile experience for players in the Philippines who access ph 91 via their smartphones. Preference cookies may store settings such as your default deposit method or game lobby layout so that the platform feels familiar each time you return. You can manage or block non-essential cookies through your browser settings at any time; however, please be aware that doing so may affect the performance of certain features. ph 91 does not use cookies to serve third-party advertising or share your browsing behaviour with external ad networks.
4. Data Storage and Security
All personal data collected by ph 91 is stored on secured servers with access controls that restrict who can view, modify, or export your information. Passwords are never stored in plain text — they are processed through a one-way cryptographic hash function before being written to our database, so even internal staff cannot retrieve your original password. Sensitive financial data, including your Philippine Peso payment details and transaction records, is encrypted both in transit (using TLS) and at rest, in line with industry-standard data security practices.
ph 91 retains your personal data for as long as your account remains active and for a reasonable period thereafter in order to comply with Philippine financial regulations, resolve disputes, and enforce our Terms and Conditions. When data is no longer needed for any of these purposes, it is securely deleted or anonymised. While we invest in robust security infrastructure, no online platform can guarantee absolute protection against all possible threats. In the event of a data breach that is likely to affect your rights or interests, ph 91 will notify you and any relevant regulatory authority in accordance with applicable Philippine law. You can help keep your account secure by using a strong, unique password and by notifying our support team immediately if you suspect any unauthorised access.
5. Sharing Data with Third Parties
ph 91 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. However, in order to operate the platform effectively and comply with legal obligations, we do share limited data with a carefully selected group of trusted service providers. These include payment processors who handle PHP deposits and withdrawals via GCash, Maya, and local bank transfers; identity verification providers who assist with KYC document checks; game software providers who power specific casino and fish shooting game titles; and technical infrastructure providers who support our hosting and security operations.
Each third-party provider that receives data from ph 91 is contractually required to handle that data in a manner consistent with this Privacy Policy and with applicable Philippine data protection law. They are only permitted to use your data for the specific purpose for which it was shared, and they may not use it for their own marketing or analytics without your explicit consent. In addition, ph 91 may disclose personal data where required to do so by law, court order, or at the request of a competent Philippine government authority. We will always endeavour to notify you of any such disclosure unless we are legally prohibited from doing so.
6. Your Rights as a Player
As a registered player on ph 91, you have meaningful rights over the personal data we hold about you. Under applicable Philippine data protection law, you are entitled to request access to a copy of the personal information we store in connection with your account. You may also request that any inaccurate or out-of-date information be corrected without undue delay — for example, if your contact number or payment details have changed since you first registered.
You have the right to request the deletion of your personal data in certain circumstances, such as when you close your account and we are no longer required to retain it for regulatory or legal purposes. You may also object to certain types of data processing — particularly where we rely on our legitimate interests as the legal basis for processing — and we will consider your objection carefully and respond in writing. Where you have previously given consent for a specific type of data use, such as receiving promotional notifications, you have the right to withdraw that consent at any time without affecting the lawfulness of any processing that took place before the withdrawal. To exercise any of these rights, please contact the ph 91 support team directly through the contact details provided in Section 9 of this policy.
7. Protection of Minors
ph 91 is an online gaming platform intended solely for adults aged 18 years and above. We do not knowingly collect, store, or process personal data from individuals who are under 18 years of age. During the registration process, all applicants are required to confirm their age, and accounts that are found to belong to minors — whether discovered through identity verification, a third-party report, or our own monitoring — will be immediately closed and any associated data will be securely deleted in accordance with this policy.
If you are a parent or guardian and you believe that a minor under your care has registered on ph 91 without authorisation, please contact our support team immediately so that we can investigate and take appropriate action as quickly as possible. ph 91 takes the protection of minors very seriously and fully supports the responsible gaming principles outlined on our Responsible Gaming page, which includes tools for self-exclusion and account controls that can be used by adults who wish to manage their own play habits. We encourage all players to keep their account credentials secure to prevent misuse by younger household members.
8. Updates to This Privacy Policy
ph 91 may update this Privacy Policy from time to time to reflect changes in our data practices, updates to Philippine data protection legislation, or improvements to the platform that affect how your data is collected or used. When significant changes are made, we will make reasonable efforts to notify registered players through in-platform announcements or via your registered email address before the changes take effect. The effective date at the top of this policy will always indicate when the most recent revision was published.
It is your responsibility to review this Privacy Policy periodically to stay informed about how ph 91 handles your personal data. Continued use of the platform after a revised policy has been published constitutes your acceptance of the updated terms. If you disagree with any material change to this policy, you have the right to close your account and request deletion of your data as described in Sections 6 and 9. Previous versions of this policy are not publicly archived, but can be made available upon request by contacting the support team with a specific written inquiry.
9. How to Reach Our Support Team
If you have any questions, concerns, or requests related to this Privacy Policy or the personal data ph 91 holds about you, our support team is available to assist you. Whether you want to exercise your data rights, report a suspected security issue, or simply seek clarification on how a particular type of information is used, you are welcome to reach out through the in-platform live chat or by emailing us directly at the address below. We aim to acknowledge all privacy-related inquiries within two business days and to provide a full response within the timeframe required by applicable Philippine law.
When submitting a data access, correction, or deletion request, please include your registered username and a brief description of the action you would like us to take, so that our team can locate your account and process your request efficiently. For security reasons, we may ask you to verify your identity before acting on certain requests — this is to ensure that your data is never disclosed or altered by someone other than you. ph 91 is committed to handling all privacy communications professionally and transparently, and we will never charge a fee for processing a legitimate data rights request. You can also find additional guidance on account management and platform rules in our FAQ section.
Privacy & Data Requests
support @ ph91.pro
Still Have Questions About Your Privacy?
Our support team is ready to help with any data-related concern. You can also explore our FAQ for quick answers, or head to the Responsible Gaming page for tools that put you in control of your experience on ph 91.